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An object or preview stays blank

Interactive objects need a modern browser with graphics turned on.

2 min read

Reload the page first. If the object is still blank, try another up-to-date browser: Chrome, Edge, Firefox or Safari.

Some interactive objects draw with your device's graphics. Browser settings or extensions that turn off hardware acceleration, or block scripts, can leave them empty. Turning that back on, or trying a private window without extensions, usually fixes it.

TipDownloaded images never need any of this. They are pictures, rendered on our side.

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